Review for Fittleworth by Tracy

I have ordered from this company many times, but they never fill me with confidence that the order will arrive in the stated time. I placed an order on 15.05.24 and given a delivery date of on or before 28.05.24. On 29.05.24 I had to telephone Fittleworth to ask where my order was and they advised that the prescription had not been put through. This is not the first time they have given me this excuse ! The lady on the phone was not helpful at all and told me that I would 'maybe' get my delivery on 31.05.24. I told her this was unacceptable and the lady told me she had changed the delivery date to 30.05.24. I again telephoned Fittleworth 30.05.24 to be told the delivery was still in their warehouse ! The gentleman on the phone said '' sorry for any inconvenience''. This is not an inconvenience this is a necessary delivery, these are vital medical products needed. I do not think Fittleworth have any idea how vital these products are for every day life, i think 2 weeks to deliver is too long, but when this is extended even further then it becomes unacceptable. This causes so much stress and anxiety ! Fittleworth just cannot be trusted to even place your order let alone delivery it when needed.