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Review for Respond Healthcare by John

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John, October 2026

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4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Respond have been excellent delivering stuff soon after they receive the prescription. The staff are lovely on the phone. My only complaint is that they could communicate more when there is a delay either because of shortage of supplies or delay by the GP in providing a prescription

Respond have been excellent delivering stuff soon after they receive the prescription. The staff are lovely on the phone. My only complaint is that they could communicate more when there is a delay either because of shortage of supplies or delay by the GP in providing a prescription

Reply from Respond Healthcare
6th October 2026

Thank you for your review John and your kind words regarding our service and staff. We take onboard your comments on communication regarding delays on products or prescription issues, please contact me if you wish to discuss this further.

Regards

Susan, Customer Experience Manager - Respond Healthcare

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