Upvote
Tracy, May 2026
Reliability
Communication
Product Range
Friendliness
Securicare has gone downhill the last 6 months or so. No longer do they contact me once they receive my prescription, to check my products and tell me what's in stock, when they will deliver. Now I'm doing all the chasing. If an item isnt in stock , now they send nothing and on occasion, I have waited2 weeks for the main order. When I called last time to see when my order would be
Securicare has gone downhill the last 6 months or so. No longer do they contact me once they receive my prescription, to check my products and tell me what's in stock, when they will deliver. Now I'm doing all the chasing. If an item isnt in stock , now they send nothing and on occasion, I have waited2 weeks for the main order. When I called last time to see when my order would be honoured , one call taker was very dismissive and gave wrong information. Had to call back as no delivery. They will have once more chance, then I'll be off.
