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Review for Amcare by Janet

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Janet, September 2020

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to

There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to give a very caring and supportive service. I have been receiving my ostomy appliances from amcare for the past 39 years. They remain consistent, caring and very helpful.

Reply from AmcareTM Group
18th February 2021

Hi Janet, thank you so much for letting us know about your positive experiences. We are delighted to hear that you are happy with the service provided and that we have been able to help you with urgent deliveries. The team go out of their way to deliver the best possible customer experience so they will be thrilled to hear your comments. Thank you for your continued loyalty and giving us the opportunity to support you. If we can be of any further assistance, please don't hesitate to contact us on 0800 88 50 50.

Regards

Sally, Customer Experience Team - AmcareTM Group

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