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Review for Amcare™ Group by Peter

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Peter, March 2021

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor

Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor weather poor nhs supply. AMCARE to the rescue. I would highly recommend them.

Reply from AmcareTM Group
11th March 2021

Hi Peter, we are thrilled to hear about your positive experience and to know that we were able to help you during what must have been a very worrying time for you. Thank you for your kind words, we will be sure to pass them on to the team. If we can be of any further assistance, please don't hesitate to call us on 0800 88 50 50.

Regards

Sally, Customer Experience Team - AmcareTM Group

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