Report Review

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Amcare™ Group by Peter

Upvote

Peter, March 2021

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor

Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor weather poor nhs supply. AMCARE to the rescue. I would highly recommend them.

Reply from Amcare by Convatec
11th March 2021

Hi Peter, we are thrilled to hear about your positive experience and to know that we were able to help you during what must have been a very worrying time for you. Thank you for your kind words, we will be sure to pass them on to the team. If we can be of any further assistance, please don't hesitate to call us on 0800 88 50 50.

Regards

Sally, Customer Experience Team - Amcare by Convatec

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*