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Review for Coloplast Charter by Barry

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Barry, November 2022

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

I was ordered a stoma hernia belt in July by my stoma nurse. Apparently they were out of stock. I had phoned several times being told it would be delivered the next week. My last call was at the beginning of November and was told that they couldn’t supply one and I should contact my stoma nurse. In the meantime, I’m sure I now have a hernia around my stoma that sticks out. I find

I was ordered a stoma hernia belt in July by my stoma nurse. Apparently they were out of stock. I had phoned several times being told it would be delivered the next week. My last call was at the beginning of November and was told that they couldn’t supply one and I should contact my stoma nurse. In the meantime, I’m sure I now have a hernia around my stoma that sticks out. I find this very awkward and embarrassing. Had there have been proper feedback this could have been sorted out by now.

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