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Review for Coloplast Charter by Daniel

1/1 - (1 vote)

Daniel, July 2022

1/1 - (1 vote)
2.75 out of 5
Reliability
Communication
Product Range
Friendliness

Whist things are running smoothly, the company seem to be efficient but I have found on several occasions now that the company lack in their quality of communication with patients, miss promised callbacks, can be quite abrupt and sometimes unable to consider a positive outcome to some issues. My wife and I recently attended the Coloplast Summer Event in Ellesmere Port only to be faced with an appallingly organised event which entailed many standing in

Whist things are running smoothly, the company seem to be efficient but I have found on several occasions now that the company lack in their quality of communication with patients, miss promised callbacks, can be quite abrupt and sometimes unable to consider a positive outcome to some issues. My wife and I recently attended the Coloplast Summer Event in Ellesmere Port only to be faced with an appallingly organised event which entailed many standing in a queue for over 45 minute, others not even being seen by the nurse as promised.

Reply from Coloplast Charter
28th July 2022

Thank you for your review, Daniel. I’m sorry to hear that you’ve had this experience. We would like the opportunity to investigate your feedback further. Please could you contact us at hcdr@coloplast.com so we can look into this further?

Regards

Inga - Coloplast Charter team

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