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Review for Coloplast Charter by Janet

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Janet, November 2022

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

I find it quite strange that thevrequest for reordering has to be done in such a roundabout way for the first 6 months. There are enough new things to get used to without having to worry about phoning your company, so you can request a prescription from the doctors, which can get overlooked by the staff at the doctors, then having to sort it all out from this end. Why can there nit be a

I find it quite strange that thevrequest for reordering has to be done in such a roundabout way for the first 6 months. There are enough new things to get used to without having to worry about phoning your company, so you can request a prescription from the doctors, which can get overlooked by the staff at the doctors, then having to sort it all out from this end. Why can there nit be a standing order put in place from the first order, so that the company deal directly with the doctors surgery ??

Reply from Coloplast Charter
29th November 2022

Thank you for your review, Janet. I’m sorry to hear that you are dissatisfied with our reordering process. Please could you contact us at hcdr@coloplast.com so we can look into this further.

Regards

Inga - Coloplast Charter team

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