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Review for Coloplast Charter by Richard

1/1 - (2 votes)

Richard, November 2023

1/1 - (2 votes)
1.00 out of 5
Reliability
Communication
Product Range
Friendliness

8 days I've waited now…… spent over 4hrs on the phone and all I get is apologies and fake promises, my prescription apparently is still in the warehouse but there busy, had to buy my own prescription items so i can shower, absolutely disgusting, as if cancer patients haven't been through enough be speaking to the bma about this and time to change to bullen, my dad had cancer and bullen never let him down…..

8 days I've waited now…… spent over 4hrs on the phone and all I get is apologies and fake promises, my prescription apparently is still in the warehouse but there busy, had to buy my own prescription items so i can shower, absolutely disgusting, as if cancer patients haven't been through enough be speaking to the bma about this and time to change to bullen, my dad had cancer and bullen never let him down….. what a clown of a company should be disgraced with themselves

Reply from Coloplast Charter
7th November 2023

Thank you for your review, Richard. I’m sorry to hear that you’ve had this experience. We would like the opportunity to investigate your feedback further. Please could you contact us at hcdr@coloplast.com so we can investigate this issue?

Regards

Inga - Coloplast Charter team

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