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Review for Fittleworth by Ethan

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Ethan, September 2023

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Deliveries never turn up on time and they don’t seem to want to help. They are trying to push hollister products rather than salts which I currently use. No contact from stoma nurse. Have spoken to my hospital stoma team and they have recommended changing suppliers and that many others are doing the same.

Deliveries never turn up on time and they don’t seem to want to help. They are trying to push hollister products rather than salts which I currently use. No contact from stoma nurse. Have spoken to my hospital stoma team and they have recommended changing suppliers and that many others are doing the same.

Reply from Fittleworth
11th September 2023

Dear Ethan, Thank you for your review. I am really sorry to see that you are having problems with your deliveries and orders, I would like to take a further look into this for you. Please email caring@fittleworth.com FAO Laura with your full name and postcode and I will gladly take a look for you.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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