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Review for Fittleworth by Linda

1/1 - (1 vote)

Linda, September 2023

1/1 - (1 vote)
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

After a shaky start 2 years ago, things improved until a few months ago. My items started being sent out in 2 different parcels. As only one was delivered I had to call them to check they'd received the correct prescription. They had. This has happened for about the last three months. Always sorted out by whoever I spoke to on the phone so all good, but a bit worrying when you plan deliveries so

After a shaky start 2 years ago, things improved until a few months ago. My items started being sent out in 2 different parcels. As only one was delivered I had to call them to check they'd received the correct prescription. They had. This has happened for about the last three months. Always sorted out by whoever I spoke to on the phone so all good, but a bit worrying when you plan deliveries so that you don't run out.

Reply from Fittleworth
22nd September 2023

Good morning Linda, Thank you so much for taking time to leave a review, we really appreciate it. Would you mind sending us an email on Caring@fittleworth.com FAO of the Team Leaders, so we can have a look into this for you and get it resolved for you.

Regards

Kjersti, Customer Service Process & Training Assistant - Fittleworth

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