Report Review

  • Hidden
  • Hidden
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Fittleworth by Linda

1/1 - (1 vote)

Linda, September 2023

1/1 - (1 vote)
blank
  • blank
  • blank
  • blank
  • blank
  • blank
4.75 out of 5
Reliability blank blank blank blank blank
Communication blank blank blank blank blank
Product Range blank blank blank blank blank
Friendliness blank blank blank blank blank

After a shaky start 2 years ago, things improved until a few months ago. My items started being sent out in 2 different parcels. As only one was delivered I had to call them to check they'd received the correct prescription. They had. This has happened for about the last three months. Always sorted out by whoever I spoke to on the phone so all good, but a bit worrying when you plan deliveries so

After a shaky start 2 years ago, things improved until a few months ago. My items started being sent out in 2 different parcels. As only one was delivered I had to call them to check they'd received the correct prescription. They had. This has happened for about the last three months. Always sorted out by whoever I spoke to on the phone so all good, but a bit worrying when you plan deliveries so that you don't run out.

blank
Reply from Fittleworth blank
22nd September 2023

Good morning Linda, Thank you so much for taking time to leave a review, we really appreciate it. Would you mind sending us an email on Caring@fittleworth.com FAO of the Team Leaders, so we can have a look into this for you and get it resolved for you.

Regards

Kjersti, Customer Service Process & Training Assistant - Fittleworth

Leave a comment

"*" indicates required fields

Hidden
Name*