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Review for Fittleworth by Pam

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Pam, April 2024

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3.00 out of 5
Reliability
Communication
Product Range
Friendliness

I recently changed the size of my bags to 32mm and ordered some aloe rings 32mm however they failed to pick up on this and sent the bags at 25mm and they only seem to send 1 pack of complimentary wipes per 1 box of bags ie allowing 1 wipe per bag.

I recently changed the size of my bags to 32mm and ordered some aloe rings 32mm however they failed to pick up on this and sent the bags at 25mm and they only seem to send 1 pack of complimentary wipes per 1 box of bags ie allowing 1 wipe per bag.

Reply from Fittleworth
16th April 2024

Hello Pam, I am so sorry to see this has happened for you. Please can you send your full name and DOB to DRMqueries@fittleworth.com and I will take a look into this for you? We will be able to resolve this for you. Speak to you soon,

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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