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Review for Fittleworth by Ron

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Ron, July 2024

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2.25 out of 5
Reliability
Communication
Product Range
Friendliness

Ordering is a hit and miss affair. Sometimes it works, and sometimes not. Customer communication is abysmal to non-existent. It seems people within Fittleworth don't communicate with each other either. Once again, I'm faced with having to call because I have no order confirmation and have only 3 days supply left, this after already sending a number of e-mails and also calling.

Ordering is a hit and miss affair. Sometimes it works, and sometimes not. Customer communication is abysmal to non-existent. It seems people within Fittleworth don't communicate with each other either. Once again, I'm faced with having to call because I have no order confirmation and have only 3 days supply left, this after already sending a number of e-mails and also calling.

Reply from Fittleworth
22nd July 2024

Hi Ron, thank you for taking the time to leave a review. We'll use your feedback to help us improve our service.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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