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Review for Fittleworth by Sheila

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Sheila, August 2024

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Always satisfied with Fittleworth who have provided me with my stoma requirements for 17 years. Friendly and helpful staff. Sometimes have to wait longer than expected for phone to be answered. I tried ordering on line but found it more difficult and like to talk to a real person.(age related problem)

Always satisfied with Fittleworth who have provided me with my stoma requirements for 17 years. Friendly and helpful staff. Sometimes have to wait longer than expected for phone to be answered. I tried ordering on line but found it more difficult and like to talk to a real person.(age related problem)

Reply from Fittleworth
22nd August 2024

Hi Shelia, thank you for taking the time to leave a review and for being a Fittleworth customer. I apologise that you've had to wait longer on the phone than expected, your currently in the process of onboarding new staff to support you with your orders.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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