Report Review

  • Hidden
  • Hidden
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Fittleworth by Steven

Upvote

Steven, September 2024

Upvote
4.50 out of 5
Reliability
Communication
Product Range
Friendliness

My experience with Fittleworth on the whole is good. Ordering the items is done in a number of ways from going to their website - which I find awkward to do on a smartphone where the text is tiny, sending a email order, ordering by the stoma nurse - this is sometimes the best method - and finally by calling Fittleworth directly which can take time and you will be recommended to use their website

My experience with Fittleworth on the whole is good. Ordering the items is done in a number of ways from going to their website - which I find awkward to do on a smartphone where the text is tiny, sending a email order, ordering by the stoma nurse - this is sometimes the best method - and finally by calling Fittleworth directly which can take time and you will be recommended to use their website in busier times. Their courier is good with letting you know when they will be coming and you can have options for time and delivery.. However I find sometimes there are difficulties with prescriptions with Fittleworth having to contact the GP practice to confirm a requested item/s for prescription and this has caused delay in the dispatch of the item/s. So maybe the question is should the order go firstly to the GP practice and then to Fittleworth?

Reply from Fittleworth
6th September 2024

Hi Steven, Thank you for taking the time to leave a review and for being a Fittleworth customer.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Leave a comment

"*" indicates required fields

Hidden
Name*