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Respond Healthcare

4.82
From 557 reviews Read All Reviews
The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
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Experts in stoma & continence care – here for you, every step of the way At the heart of what we do is you. As trusted specialists in stoma and continence care, we’re proud to offer a personal award-winning prescription … Read more

Reliability
Communication
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Friendliness

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Paul, October 2025

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Excellent service, products usually arrive within 3 or 4 days from prescription request. Only had to contact them once and the person I spoke to went out of their way to ensure my order was dealt with immediately.

Chris, October 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

My husband doesn't have a stoma but had a gall bladder drain in situ that drains into a stoma bag. Despite it not being a stoma, Respond were very helpful and understanding when originally sorting this out and have been constantly helpful since. Delivery is always fast and correct.

Jackie, September 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

A fantastic company. I’ve never had an issue with Respond. Customer service bends over backwards to accommodate customer needs.

Peter, September 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Absolutely fantastic service

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